Shipping policy

Most orders are shipped within 48 to 72 hours of you placing the order using USPS. Note: Exceptions to those shipping estimates may include special orders. Your shipping cost is calculated based on the shipping address and weight of your total checkout. For orders placed during the weekends, we prioritize shipping of those orders on Monday. All orders are shipped with a tracking number so you can track it every step of the way. Packages may be faced with delays beyond our control such as postal delays and/or holidays, launches/promotions, restocks and limited edition releases.  

If you never received your package, it is highly recommended that you file a claim with USPS and provide us with the claim number via thegoldenhaloshop@gmail.com. We are not responsible for lost or stolen items if your order has been shipped to the address you provided on your order. We do understand issues happen beyond anyone’s control, therefore we will do everything on our end to assist you with the process of your claim with the mail carrier. 

We thank you for your patience. Love and Light!